We understand that sometimes unforeseen circumstances arise, and you may need to cancel or reschedule your appointment. To ensure fairness to both our clients and our business, we have implemented the following cancellation policy: 1. **Cancellation within 24 hours:** - If you cancel your appointment within 24 hours of the scheduled time, you will be eligible for a refund of 80% of the total service price. - The remaining 20% covers administrative costs and the time reserved for your appointment. 2. **No-shows:** - If you fail to show up for your appointment without prior notice, the full service fee will be charged. We appreciate your understanding and cooperation. If you have any questions or need to reschedule, please don't hesitate to contact us. Thank you for choosing our services!